Productive Connection Proudly servicing the Patuxent River Naval Air Station and surrounding area 
St Marys County in Southern Maryland 

frame boarder image frame boarder image

Qualification Brief for Don Shanks

(Contact Information)
SUMMARY

With over 30 years of business management experience in multiple career fields, I bring a wealth of experience to any position acquired. I operate effectively in both high-pressure crisis environments, as well as in meticulous advance planning arenas. I am simply a manager. I apply common sense and proven business solutions to complex and multi level problems, using the appropriate resources in a cost-effective manner. I am a team leader and player with a full understanding that it is the team effort that brings results.

Skills
  • Effective management of hourly, technical, and supervisory level employees.
  • Oversee many diverse projects in a quickly changing environment.
  • Strong negotiations skills with outside vendors for goods and services.
  • High aptitude for operation and maintenance of mechanical and electronic systems.
  • Advanced understanding of personal computer systems, software, and application integration.
  • Hands on experience with network design, installation, use, and administration.
  • Extensive experience programming applications and interfaces utilizing SQL back ends.
  • Multiple disciplines in programming/database languages as well as database design.
  • Exceptional knowledge of World Wide Web solution design, implementation, and usability.


EXPERIENCE
Charles V. Clark Company, Inc. [Jan, 1996 - Dec 1999]
Manager of Information Systems
  • Install, manage, and maintain a mixed Novell/Windows network server and workstation environment including all specification and purchases.
  • Develop, integrate, and program proprietary system wide application in support of the USAF PROS program and sales staff assuring overall contract compliance and user productivity.
  • Install, integrate, and monitor CD servers, Fax Servers, Internet connections, and World Wide Web operations.
Productive Connection [Jan, 1995 - Present]
Owner/Founder
  • Install, integrate, monitor, and repair personal computer systems and networks.
  • Consult to small businesses based on the concepts of managed care.
  • Web site development and management.
Metromedia Restaurant Group (Ponderosa Steakhouses)
Manager, Corporate Facilities [Jun, 1989 - Oct, 1994]
  • Maintain internal staff of 14 people and outside contracts in all aspects of the building, grounds, work environment, and administrative services for 180 occupants and field support staff.
  • Insure preventative and routine maintenance on building systems, security, and environmental concerns.
  • Administer all mail room and print shop activities and refine distribution systems.
  • Maintenance and administration of 100+ user Novell 3.xx local area network.
  • Development and acquisition of software systems and user support and training of same.
  • Preventative maintenance and repair of 150+ DOS/Windows based workstations and software.
  • Source, acquire, and install new computer workstations, servers, and peripherals.
Facilities Supervisor [Mar 1988 - Nov 1989]
  • Support hardware/software for field supervision staff within department.
  • Responsible for 6 service technicians in 85 steakhouses in a 3 state area.
  • Oversaw all construction, remodel and equipment repair for that area including multiple major remodel projects.
Service Coordinator [Jan 1987 - Mar 1988]
  • Establish and administer comprehensive systems for tracking labor productivity, truck inventories, and assets of 42 field service employees on both mainframe and PC applications.
  • Administer field service vehicle fleet - Specification, acquisition, & maintenance.
Parts Manager [Oct 1986 - Jan 1987]
  • Design and implement an internal parts distribution center to supply replacement components to the field service technicians.
  • Developed comprehensive technician level perpetual inventory systems integrated with distribution center systems.
Service Technician [Feb 1978 - Oct 1986]
  • Building, HVAC, refrigeration, electrical, plumbing, and equipment maintenance for multiple steakhouse locations.
  • Developed PC based inventory tracking systems for perpetual inventories and labor tracking.
Steakhouse Manager (Multiple levels) [June 1975 - February 1978]



EDUCATION
  • Bachelors in Science - UMUC Europe 2003 - Honors Graduate, GPA 3.9
    • Major: Information Systems Management
    • Minor: E-Commerce Technology Management
    • Certificate: Database Management
  • Undergraduate Studies - Southern Illinois University, Edwardsville, Illinois. August 1974 - June 1976
  • Various trade school course work and ongoing equipment and management seminars.
  • Ongoing self study to maintain a realistic view of today's computer industry.
frame boarder image frame boarder image
Advertisment
Owner: Advertise Local Opportunities on Productive Connection (301) 541-3737 Phone  
Productive Connection © 1995-2017